Project Description::
This
project is aimed at developing an Online Help Desk for the facilities
in the Companies,Industries. This is an Intranet based application that
can be accessed throughout the intranet. This system can be used to
automate the workflow of service requests for the various facilities in
the Intranet. This is one integrated system that covers different kinds
of facilities like class-rooms, labs, hostels, mess, canteen, gymnasium,
computer center, faculty club etc. Registered users (students, faculty,
lab-assistants and others) will be able to log in a request for service
for any of the supported facilities. These requests will be sent to the
concerned people, who are also valid users of the system, to get them
resolved. There are features like email notifications/reminders.
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